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Book a Health, safety and environment test

Information on this page is for those looking to book the CITB Health, safety and environment test (HS&E).

On this page:

Booking your HS&E test

Please make sure you have read and understood the standard booking terms and conditions (PDF, 477KB) before you make a booking.

You can book your HS&E test with Pearson VUE online/by phone or directly with your local Internet Test Centre (ITC).

Book online

Book your HS&E test online

Book by phone

To book by phone, call 0344 994 4488. Lines are open from 8am to 8pm (Monday to Friday), and from 8am to 12pm (Saturday). The line is closed on Sundays and Bank Holidays.

Welsh booking line: 0344 994 4490

Book via an Internet Test Centre (ITC)

To find your local ITC click here.

Not all ITCs are currently featured on the ITC Map, existing ITCs are welcome to add their details through the ITC Map Survey

Information you need to give when making a booking

  • which type of HS&E test you want to take
  • which test centre you want to take the test at
  • your full address
  • your CITB registration number if you have previously taken a HS&E test or applied for a CSCS, CPCS or CISRS card
  • your chosen method of payment; we accept debit and credit cards. Alternatively, you can pay with vouchers purchased from our online shop (please note vouchers can only be redeemed at Pearson Professional Centres)
  • whether you need special assistance (e.g. translators, etc.) during your test.

What to do on the day of the test

  • arrive at least 15 minutes before your test starts
  • bring your confirmation booking email or letter
  • make sure you bring ID that includes your photo and signature; see the full list of acceptable forms of ID (PDF, 120KB). If you do not have a suitable form of ID, you will need to fill in the Identification Waiver Form (PDF, 167KB). Instructions on how to complete and use the form are included in that document.*
  • After your test, you must keep your Score Report safe as it has important information on it relating to your card application

* If you are taking your test in a prison, please email testingservicesfeedback@citb.co.uk for further information on acceptable forms of ID.

If you are under 16:

You will need to take a completed parental consent form (PDF, 120KB) with you to your test.

In the exceptional circumstance that you don’t have any photographic identification, you will also need to take a completed Under 16 confirmation of ID Form (PDF, 160KB), signed by a member of the teaching staff at the school or college that you attend.

Cost of the HS&E test

The cost of taking the HS&E test is £22.50.

The total cost payable at an Internet Test Centre (ITC) may include additional charges such as administration fees. The ITC must give you a breakdown of the costs.

Special assistance for the test

If you need additional support when taking your test, please check what is available to you.

Further information

Further details can be found in the following sections:

You can:

Reschedule or cancel online

To cancel or reschedule a test, you need to login to the Pearson VUE test booking system. You will need the username and password you used when you first registered to use the system.

If you do not have a login, you can register for an account to manage your test booking.

Rescheduling the test

Test bookings can be rescheduled up to 72 hours before the test. It is free to do this via the online system. Please note that you cannot change your booking within 72 hours of your scheduled test date.

Cancelling the test

To cancel your test and get a full refund of your test fee, you need to do this online at least 72 hours before the test date.

Your test fee will not be refunded if you cancel your test less than 72 hours before the test date.

Refunds will be made:

  • to the debit or credit card used at the time of the booking
  • by cheque within 15 working days from the date you cancelled the booked test online.

You will not get a refund if you paid using vouchers. Instead, you can reschedule the test for another date, so long as you do this at least 72 hours before the test date.

Reschedule or cancel by phone

To reschedule or cancel your test, call 0344 994 4488. The line is open from 8am to 8pm Monday to Friday, and 8am to 12pm on Saturdays. The line is closed Sundays and Bank Holidays.

Rescheduling the test

Test bookings can be rescheduled up to 72 hours before the test via our telephone booking line but you will be charged a £5.00 reschedule fee. Please note that you cannot change your booking within 72 hours of your scheduled test date.

Cancelling the test

  • If you cancel by phone at least 72 hours before the test date, you will get a refund, minus a £10 administration fee.
  • If you cancel by phone less than 72 hours before the test date, your test fee will not be refunded.

Refunds will be made:

  • to the debit or credit card used at the time of the booking
  • by cheque within 15 working days from the date you cancelled the booked test online.

You will not get a refund if you paid using vouchers. Instead, you can reschedule the test for another date so long as you do this at least 72 hours before the test date (see rescheduling the test by phone above).

Full details are available in the booking terms and conditions (PDF, 477KB).

For 3 candidates or less, tests need to be booked individually online or by calling 0344 994 4488.

Group bookings (4 or more candidates)

Group bookings for 4 or more candidates can be made online using our Navigator Group Booking System.

To get started, you need to request a group booking account by completing this form. If you already have an account, book online here.

For password resets or to request changes to your account, please email groupbookings@citb.co.uk (account set up and reset links are valid for 7 days)

The Navigator Group Booking System allows you to book tests for multiple candidates at a time by:

  • adding the names of all candidates you are booking for
  • selecting where you want them to take the test
  • picking a date and time for the test (subject to availability)
  • paying for all the tests using a credit or debit card

For candidates needing special assistance, you can book a voiceover and a British Sign Language (BSL) video through the system. For other types of special assistance, please email citb.testingspecialassistance@pearson.com or call 0344 994 4491 to request this.

Please make sure you have read and understood the booking terms and conditions (PDF, 477KB) before you make a booking.

What is the mobile testing service?

The mobile testing service involves setting up a temporary test centre in a location or work site. This can be anywhere in the UK, including Northern Ireland.

The cost of taking the HS&E test using the mobile testing service is from £31.50 per candidate.

This service can be more beneficial for you and your workforce as:

  • it saves on your workers' time and travel costs as they will not have to travel to a fixed test centre
  • you can pick a test date and time to suit you and your workers

If you have ongoing testing needs, you can request a semi-permanent test centre (a portable cabin) to be set up on-site.

Booking the mobile testing service

  1. Before you book the service, read and fully understand the Mobile testing terms and conditions (PDF, 489KB).
  2. Register to use the Pearson secure file transfer portal, as you will need to use this to submit your booking.
  3. You then need to fill in the booking request form, making sure you:
    • fill in when and where you want the service, and also your preferred delivery method
    • give the name of the candidate(s) taking the test - make sure the names are exactly as shown on the ID that they will have to bring with them to the test
    • provide your CITB credit account number, if you have one
    • indicate your preferred payment method in the covering email - if you're not using a credit or debit card to pay for the service, we will arrange a call-back to take payment
    • fill in the form completely, otherwise your booking will be rejected and you will have to start all over again.
  4. After you've submitted the form and paid for the service, you will receive confirmation for your booking by secure email.
    • We ask for payment at least 10 days before the test date.
    • Payment must have cleared into our bank account at least 6 working days before the test date before we send a booking confirmation.

Candidate(s) who will be taking the test will receive a confirmation email/letter confirming their test slot. If you have asked your candidate(s) be reminded of their test slot, they will receive an email or text message 24 hours before the date.

Changing the candidate list

If you need to change who will be taking the test, you must do this at least 6 working days before the test date. We cannot make any changes to the list after this period.

Enquiries and further support

Please email  or phone 0344 994 4492 if you need additional help with mobile testing bookings.