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Productivity - reducing rework - Kier (commission)


Changing industry culture, Productivity and new ways of working, Learning resources, New qualifications and courses, Small employer support, Leadership and management

Kier Construction Ltd

Balfour Beatty, Galliford Try, J N Bentley

Great Britain



The project will increase productivity by reducing the errors and defects that cause rework. Modules and e-learning will be developed and piloted that will deliver a ‘right first time’ culture at leadership level of organisations. To make the project scalable, set of train the trainer resources will be produced.

Research will identify and recommend ways of measuring the rate errors and defects. This will help to set out an industry baseline to measure any future impact on productivity.

After the project, the course modules and teaching resources will be made freely available to industry and be eligible for short-duration grant funding. Guidance on how to implement the training with their partner modules for the other two 'Get it right' projects to deliver change on a project or in an organisation. Guidance will explain how to deliver training, when and with which roles.

  • 2 e-learning modules Leadership Programme - Organisational Leaders, Project Leaders
  • 2 e-learning modules - train the trainer
  • 1 research report onto the effectiveness of error and defect metrics

01 Mar 2018

31 Oct 2019